Data protection
Personal data (usually referred to as "data" below) is only processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
According to Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” is any process carried out with or without the help of automated processes or any such series of processes in connection with personal data, such as collecting, recording, organizing, arranging, storing, adapting or changing, reading out, querying, using, disclosing through transmission, distribution or any other form of provision, comparison or linking, restricting, deleting or destroying.
With the following data protection declaration we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide on the purposes and means of processing either alone or together with others. In addition, we will inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.
Our privacy policy is structured as follows:
I. Information about us as controllers
II. Rights of users and data subjects
III. Information on data processing
I. Information about us as controllers
Responsible provider of this website in terms of data protection is:
Hand and Ergotherapy Laborn GbR
Andrea & Tina Laborn
Leopoldstrasse 25
80802 Munich
Germany
Telephone: 49 89 46 088 088
Fax: 49 89 51115596
Email: info@ergotherapie-laborn.de
II. Rights of users and data subjects
With regard to the data processing described in more detail below, the users and those affected have the right
• for confirmation as to whether data relating to them is being processed, for information about the data processed, for further information about data processing and for copies of the data (cf. also Art. 15 GDPR);
• for the correction or completion of incorrect or incomplete data (cf. also Art. 16 GDPR);
• to the immediate deletion of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing is required in accordance with Art. 17 (3) GDPR, to restriction of processing in accordance with Art. 18 GDPR;
• to receive the data relating to them and provided by them and to transmit this data to other providers/persons responsible (cf. also Art. 20 GDPR);
• to complain to the supervisory authority if you believe that the data concerning you is being processed by the provider in violation of data protection regulations (cf. also Art. 77 GDPR).
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or the restriction of processing that takes place on the basis of Articles 16, 17 para. 1, 18 DSGVO teach. However, this obligation does not exist if this notification is impossible or involves a disproportionate effort. Irrespective of this, the user has a right to information about these recipients.
According to Art. 21 GDPR, users and data subjects also have the right to object to the future processing of the data concerning them, provided that the data is processed by the provider in accordance with Art. 6 (1) lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissible.
You can exercise the following rights at any time using the contact details provided:
• Information about your data stored by us and their processing,
• rectification of inaccurate personal data,
• Deletion of your data stored with us,
• Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
• Object to the processing of your data by us and
• Data portability if you have consented to data processing or have concluded a contract with us.
If you have given us your consent, you can revoke this at any time with effect for the future.
You can contact the supervisory authority responsible for you at any time with a complaint. Your responsible supervisory authority depends on the state of your residence, your work or the alleged infringement. You can find a list of the supervisory authorities (for the non-public area) with their addresses at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
III. Information on data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any statutory storage requirements and no other information on individual processing methods is subsequently given.
Purposes of data processing by the responsible body and third parties
We only process your personal data for the purposes stated in this data protection declaration. Your personal data will not be transmitted to third parties for purposes other than those mentioned. We only pass on your personal data to third parties if:
• you have given your express consent to this,
• the processing is necessary to perform a contract with you,
• the processing is necessary to fulfill a legal obligation,
the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.
Deletion or blocking of the data
We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by the various storage periods provided for by the legislature. After the respective purpose has ceased to exist or these periods have expired, the corresponding data will be blocked or deleted as a matter of routine and in accordance with the statutory provisions.
Collection of general information when visiting our website
When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person.
This information is technically necessary in order to correctly deliver the content you have requested from websites and is mandatory when using the Internet. In particular, they are processed for the following purposes:
• Ensuring trouble-free connection establishment of the website,
• Ensuring smooth use of our website,
• Evaluation of system security and stability as well
• for other administrative purposes.
The processing of your personal data is based on our legitimate interest in the aforementioned data collection purposes. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if necessary, the processor.
Anonymous information of this type may be statistically evaluated by us in order to optimize our website and the technology behind it.
server data
For technical reasons, in particular to ensure a secure and stable website, data is transmitted to us or to our web space provider by your internet browser. These so-called server log files record, among other things, the type and version of your Internet browser, the operating system, the website from which you switched to our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the Internet connection from which our website is used.
The data collected in this way is stored temporarily, but not together with other data from you.
This storage takes place on the legal basis of Article 6 (1) (f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
The data will be deleted after seven days at the latest, provided that no further storage is required for evidentiary purposes. Otherwise, the data is completely or partially excluded from deletion until the final clarification of an incident.
cookies
a) Session cookies/session cookies
We use so-called cookies on our website. Cookies are small text files or other storage technologies that are stored and stored on your end device by the Internet browser you use. These cookies process certain information about you, such as your browser or location data or your IP address, to an individual extent.
This processing makes our website more user-friendly, effective and secure, since the processing enables, for example, our website to be displayed in different languages or to offer a shopping cart function.
The legal basis for this processing is Art. 6 Para. 1 lit b.) GDPR, insofar as these cookies are used to process data for contract initiation or contract execution.
If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Article 6 Paragraph 1 Letter f) GDPR.
These session cookies are deleted when you close your internet browser.
b) Third Party Cookies
If necessary, our website also uses cookies from partner companies with whom we work for the purpose of advertising, analysis or the functionalities of our website.
For details on this, in particular on the purposes and legal basis for processing such third-party cookies, please refer to the information below.
c) Possibility of disposal
You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, the processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player in this respect. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.
SSL encryption
In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
Newsletter
If you register for our free newsletter, the data requested from you, i.e. your e-mail address and - optionally - your name and address will be transmitted to us. At the same time, we save the IP address of the Internet connection from which you access our website as well as the date and time of your registration. As part of the further registration process, we will obtain your consent to the sending of the newsletter, describe the content specifically and refer you to this data protection declaration. We use the data collected in this way exclusively for sending the newsletter - it is therefore in particular not passed on to third parties. The legal basis for this is Art. 6 (1) (a) GDPR.
You can revoke your consent to the newsletter dispatch at any time with effect for the future in accordance with Art. 7 Para. 3 DSGVO. All you have to do is inform us of your revocation or click on the unsubscribe link contained in every newsletter.
Contact requests / contact option
If you contact us via the contact form or email, the data you provide will be used to process your request. Providing the data is necessary for processing and answering your request - without providing it, we cannot answer your request or can only answer it to a limited extent.
The legal basis for this processing is Article 6 Paragraph 1 Letter b) GDPR.
Your data will be deleted if your request has been answered conclusively and the deletion does not conflict with any statutory retention requirements, such as in the case of any subsequent contract processing.
1&1 Web Analytics
On our website we use the data protection-compliant analysis tool 1&1 WebAnalytics, a web analysis service from 1&1 Internet AG. 1&1 WebAnalytics uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website.
The information generated by the cookie about your use of this website (including your IP address) is transmitted to a 1&1 server and stored there. 1&1 AG uses this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. 1&1 may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of 1&1.
The storage is carried out by 1&1 exclusively in Germany and in compliance with the Federal Data Protection Act.
You can prevent the installation of cookies by setting your browser software accordingly. In this case, however, you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of data about you by 1&1 in the manner and for the purposes set out above.
Google Analytics
We use Google Analytics on our website. This is a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield ("EU-US Privacy Shield")
Further data protection information is available for you, e.g. also on the possibilities of preventing the use of data.
a so-called deactivation add-on along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the Google Analytics JavaScript (ga.js) that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. You can of course also find out whether and which other web analysis services we use in this data protection declaration.
We use Google Maps on our website to show our location and to create directions. This is a service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Google guarantees that the data protection regulations of the EU are also observed when processing data in the USA.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
If you call up the Google Maps component integrated into our website, Google will store a cookie on your device via your Internet browser. Your user settings and data are processed in order to display our location and create a route description. We cannot rule out that Google uses servers in the USA.
The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.
Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be sent.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. You can find details on this under “Cookies” above.
In addition, the use of Google Maps and the information obtained via Google Maps is based on the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the terms and conditions for Google Maps
https://www.google.com/intl/de_de/help/terms_maps.html
.
Detailed instructions for managing your own data in connection with Google products can be found here.
We use Google reCAPTCHA on our website to check and avoid interactions on our website through automated access, e.g. through so-called bots. This is a service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Google guarantees that the data protection regulations of the EU are also observed when processing data in the USA.
This service enables Google to determine from which website a request is being sent and from which IP address you are using the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary to offer and guarantee this service.
The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the security of our website and in preventing unwanted, automated access in the form of spam or similar.
We use Google Fonts to display external fonts on our website. This is a service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Google guarantees that the data protection regulations of the EU are also observed when processing data in the USA.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.
By connecting to Google when you visit our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be sent.
We use the plug-in of the social network Facebook on our website. Facebook is an internet service provided by facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is in turn operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter both referred to as “Facebook”.
Facebook guarantees that the data protection regulations of the EU are also observed when processing data in the USA.
The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in improving the quality of our website.
If the plug-in is stored on one of the pages of our website you visit, your internet browser downloads a representation of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, however, the date and time of the visit to our website are also recorded.
If you are logged in to Facebook while you are visiting one of our websites with the plug-in, the information collected by the plug-in from your specific visit will be recognized by Facebook. Facebook may assign the information collected in this way to your personal user account there. For example, if you use the Facebook "Like" button, this information will be stored in your Facebook user account and, if necessary, published on the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or use an add-on for your Internet browser to prevent the Facebook plug-in from being blocked from loading.
Facebook provides further information about the collection and use of data as well as your rights and protection options in this regard in the
We use YouTube on our website. This is a video portal operated by YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, hereinafter referred to as "YouTube".
YouTube is a subsidiary of Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
guarantees Google and thus also the subsidiary YouTube that the data protection regulations of the EU are also observed when processing data in the USA.
We use YouTube in connection with the "extended data protection mode" function to be able to show you videos. The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the "extended data protection mode" function ensures that the data described in more detail below is only transmitted to the YouTube server if you actually start a video.
Without this "extended data protection" a connection to the YouTube server in the USA will be established as soon as you access one of our websites on which a YouTube video is embedded.
This connection is required in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will record and process at least your IP address, the date and time and the website you have visited. In addition, a connection to Google's "DoubleClick" advertising network is established.
If you are logged into YouTube at the same time, YouTube assigns the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
For the purpose of functionality and to analyze usage behavior, YouTube permanently stores cookies via your Internet browser on your end device. If you do not agree to this processing, you have the option of preventing the storage of cookies by making a setting in your Internet browser. See “Cookies” above for more information.
Anyone who has deactivated the storage of cookies for the Google Ad program will not have to reckon with such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
Further information on the collection and use of data as well as your rights and protection options in this regard
On our website we use the advertising component Google AdWords and the so-called conversion tracking. This is a service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Google guarantees that the data protection regulations of the EU are also observed when processing data in the USA.
We use conversion tracking for targeted advertising of our offer. The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
If you click on an ad placed by Google, the conversion tracking we use will store a cookie on your device. These so-called conversion cookies lose their validity after 30 days and are not used to identify you personally.
If the cookie is still valid and you visit a specific page on our website, both we and Google can evaluate that you clicked on one of our ads placed by Google and that you were then redirected to our website.
With the information obtained in this way, Google creates statistics for us about the visit to our website. This also gives us information about the number of users who clicked on our ad(s) and about the pages of our website that were subsequently accessed. However, neither we nor third parties who also use Google AdWords are able to identify you in this way.
You can also prevent or restrict the installation of cookies by making the appropriate settings in your Internet browser. At the same time, you can delete cookies that have already been saved at any time.
If you do not wish to participate in the tracking, you can reject the setting of a cookie required for this - for example by means of a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the "googleleadservices.com" domain are blocked.
Please note that you may not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.
further information on this topic and in particular on the possibilities of preventing the use of data.
We reserve the right to adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services.